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Pedro Gonçalves

They Work! Facebook Mobile Ads Are Clicked 13X More, Earn 11X More Money Than Its Deskt... - 0 views

  • TBG Digital’s CEO Simon Mansell tells me “this is huge news that show mobile is potentially going to be the big revenue driver that Facebook needs, especially because the usage in there.”
  • According to a new study by TBG Digital on 278,389,453 Sponsored Story ad impressions across 17 clients, mobile news feed Sponsored Stories (the only ads Facebook shows on mobile) have a stunning click-through rate of 1.14% at a $0.86 CPC. That means Facebook earns $9.86 per 1000 impressions (eCPM), and that could actually rise as more advertisers realize the power of mobile Sponsored Stories and compete for impressions there.
  • Compare those numbers to the desktop news feed Sponsored Stories that get a 0.588% CTR at $0.63 CPC and earn Facebook an eCPM of $3.72, and Facebook is getting 1.93x the CTR and earning 2.65x as much on mobile sponsored stories compared to what it makes on the web.
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  • And look at Facebook’s desktop ads as a whole, including both Sponsored Stories and the traditional sidebars ads. They’re getting just 0.083% CTR at a $0.88 CPC earning Facebook an eCPM of only $0.74, so mobile Sponsored Stories have 13.7X the CTR and earn Facebook 11.2x as much as its combined desktop ad offering.
  • Meanwhile, a quick look at a campaign in the tens of thousands of dollars by AdParlor showed that mobile ads have a CTR of 0.821% while traditional Facebook ad campaigns that mostly show up in the web sidebar with some presence in the web and mobile news feed had a CTR of regular ads have a CTR of just 0.032%. That’s a 25x better CTR on mobile. The campaign at gaining new fans for a Facebook page, and while the click-to-fan conversion rate on mobile was slightly worse – 55% on mobile versus 72% across placements – the improved in CTR makes up for it many times over.
  • Another Ads API giant Spruce Media told MediaPost that its tests with Facebook mobile sponsored stories have seen click-through rates from .8% to 1.7%, the same range as TBG Digital and AdParlor.
  • This all doesn’t seem like users are just clicking the relatively new, three month old ad units out of curiosity. It looks like users are actually perceiving them as content, and are clicking through to learn more about the Pages and apps their friends interact with.
  • Attaining such a high click-through rate for mobile Sponsored Stories is game-changing for Facebook, because there’s simply not as much room for it or any service to advertise on mobile. There’s no space for an ads sidebar and if far too many ads are injected into the content feed, users could get angry and stop browsing. But the impressively high CTR and eCPM mean Facebook doesn’t have to show too many Sponsored Stories to make a ton of money off of them.
  • Other social sites like Google+ and Twitter don’t have the scale, social graph, or on-site activity to serve Sponsored Stories that are as effective as Facebook’s. While Twitter and G+’s interest graph can power accurate ad targeting, only Facebook know who your closest friends are thanks to photo tags, wall posts, messages, and more. Its massive time-on-site also produces lots of interactions with brands and local businesses that can be turned into Sponsored Stories ads.
  • Facebook is just getting started. Sources say it’s working on a hyper-local mobile ad targeting product that could serve extremely relevant local business ads to users within a few hundred feet of a brick and mortar store. Thanks to the new Facebook Exchange real-time bidding system, Facebook could drive up CPC or CPM prices by getting advertisers to compete to reach specific mobile users, including ones who’ve been retargeted after visiting sites that indicate purchase intent.
  • High mobile Sponsored Story CTRs indicate at least some users don’t hate the ads, and wouldn’t rebel if they see more.
Pedro Gonçalves

Why Facebook Pages Are Seeing Lower Organic Reach, And What They Can Do About It - AllF... - 0 views

  • Facebook’s algorithm uses a number of factors to establish which posts should be shown to users. Previously called EdgeRank, the algorithm now has more than 1,000 contributing factors, but it still focuses on three main influences: affinity, weight, and Time.
  • Affinity is defined by a user’s relationship with the person or page that created the specific Facebook object — essentially how much the user interacts with that person or page.
  • Time, the last major factor, takes into account how recent the action occurred, which, in Facebook vernacular, is called time decay.
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  • Weight is determined by the object type — for instance whether it is a photo, video, or link.
  • Despite the drop in organic reach, Sandmann stressed that the news is not all bad for page admins, as the users who do see their posts are the ones who are most likely to engage with them:
  • There are a multitude of other factors that Facebook uses, such as how many of the user’s friends have interacted with the post or object, how popular the post is overall on Facebook, etc.
  • Despite the drop in organic reach many pages are seeing an increase in engagement on their pages and page posts. How can that be? Facebook’s algorithm is getting smarter. The small percentage of fans who do see a page’s posts are the fans who are most likely to engage with the post.
  • The update is essentially a double-edged sword: Although pages are reaching a smaller audience, they are reaching a more engaged audience and building a core group of engaged users.
  • First, create amazing content. Think about your audience and what they will find value in. Create content that entertains, informs, or otherwise engages your audience. This is a critical piece in boosting engagement and visibility on Facebook. Second, advertising on Facebook will be necessary to boost visibility on posts, attract more fans, and increase engagement. Clearly, Facebook is using these updates to also push page admins into buying Facebook advertising to increase page visibility. This will be a pain point for many marketers, but we can no longer think of Facebook as a free advertising platform.
  • Third, focus on building a core group of supporters. You shouldn’t focus on building up your page fans to have a high number of fans; be strategic in building a fan base. Fans who are not engaging with your page do not benefit your marketing goals or your page’s performance, and they may hurt page visibility.
  • Stay away from running like contests or giveaways that are not directly related to your business. You may gain a lot of fans, but they are there for the wrong reasons. Think of your page as a community, and target users who will find value in what your page has to offer and contribute to the community. The more engaged your audience is, the more visibility you will gain.
Pedro Gonçalves

Study: Personality Type Drives Facebook Usage More Than Originally Thought - 0 views

  • women tend to spend more time on social networks, post more photos and have more Facebook friends, while men tend to check them more often).
  • personality played a much bigger factor in how people use social networks than previously thought. While personality only accounted for a 6% difference in self-reported time spent on Facebook, it accounted for a 14% variance in regret over Facebook posts and interactions, a 16% variance in postings about one’s self and a 41% variance in postings about others.
  • The study confirmed previous research that showed people with less social stability reported spending more time on Facebook, while more emotionally stable and more introverted users primarily used Facebook to keep up with friends. The study also lent some credibility to the theory that introverts often use Facebook to make up for a lack of interpersonal communication.
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  • Previous, self-reported studies had suggested that extroverts spent more time on Facebook and tended to post more personal posts - think of the dreaded “this is what I had for breakfast” status update. But Moore and McElroy turned that notion on its head. In fact, people who scored high in the agreeableness of the personality test tended to be the ones most likely to offer status updates about themselves.
  • Based on previous studies, the researchers also predicted that conscientious people would likely spend less time and have fewer friends on Facebook. The reasoning was that people with those personality characteristics believe Facebook will not drive efficiency or production. The study, however, upended that notion, showing that scoring highly for conscientiousness in personality tests was not a reliable predictor of Facebook activity.
Pedro Gonçalves

Is Pinterest Cutting Into Facebook's Market Share? - AllFacebook - 0 views

  • Facebook has been losing traffic and sales since the 2012 holidays, while Pinterest has been steadily trending upward.
  • Facebook’s share of traffic hit 92 percent in mid-December, then plummeted to 69 percent in the week leading up to Easter. Pinterest has grown from 6 percent to 25 percent in that time. Also in mid-December, at the peak of the holiday shopping season, Facebook’s market share of sales hit 89 percent, then fell to 78 percent by Easter. Pinterest grew from 10 percent to 21 percent in that same period.
  • the fundamental differences in how people use Facebook and Pinterest make the latter a better option for commerce. She likened Facebook ads to a marketer pitching wares while users are having conversations with friends, while Pinterest is more like window shopping at a store that the user chooses.
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  • Pinterest shoppers are spending $140 to $180 per order, compared with $60 to $80 on Facebook. This gap became more vast in the days leading up to Easter, as Pinterest users started spending $194 percent (versus $84 on Facebook and $35 on Twitter).
  • This is not meant to knock Facebook. The social network is great for building awareness and connecting with customers
  • and Pinterest is better for conversions, since users already know what they want, but are simply discovering where to buy these items. Smart brands that work across Facebook and Pinterest can both build awareness and get users to buy.
  • If you’re trying to drive awareness and the point of promotion, I think Facebook is highly valuable. Pinterest offers a very different type of exposure.
Pedro Gonçalves

Planned Facebook Ads Go Big But Less Social - And Users Will Hate Them - ReadWrite - 0 views

  • Facebook users will sit still for ads that, per current reports, will take over your desktop screen and run for 15 seconds, up to three times a day per user. What are the odds of that? 
  • Initially, the 15-second autoplay ads will appear on Facebook's desktop site; the social network is still working to bring them to its mobile app as well.
  • Facebook is expected to offer four daily "slots" for its video ads, each targeting a very large demographic: Women over 30 Women under 30 Men over 30 Men under 30
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  • Facebook will cap the ads so that no user will see an ad more than three times in a day. It is still unclear if advertising executives will want to cut down the typical 30-second television ad to fit Facebook's 15-second guideline, or if they'd create new ads especially for Facebook.
  • What Facebook can't yet promise, of course, is whether its billion users will actually sit through — or even tolerate — such intrusive ads, even just once.
  • Consumer surveys reveal that television advertising stands above all others in terms of influencing purchase decisions. 
  • Even amongst college students, for example, who are likely to be very social media savvy, television advertising is clearly the most influential of all.
Pedro Gonçalves

WhatsApp deal - Facebook snaps up messaging service in their largest acquisition | Tech... - 0 views

  • Facebook announced the purchase of the mobile messaging service WhatsApp on Wednesday, in a $19bn deal that represents the social media company’s biggest acquisition yet.
  • The deal is a big bet for Facebook, which has until recently struggled to convince investors of its strategy for mobile.
  • Facebook’s successful bid comes after Google reportedly made a $1bn offer for the company last year.
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  • Facebook is making the purchase in a mix of cash and stock. WhatsApp will receive $12bn in Facebook shares $4bn in cash and an additional $3bn in restricted shares that will be paid out to executives at a later date. The company will operate as an autonomous unit.
  • The massive acquisition - Facebook’s largest ever - comes as tech firms are fighting to build their mobile businesses. WhatsApp is particularly big in Europe and Latin America where its market penetration is thought to top 80% in countries including Brazil, Germany, Portugal and Spain.Last year Facebook made an unsuccessful $3bn bid for SnapChat
  • Facebook faltered after its share sale in May 2012 as analysts worried the company was losing out as its users moved to mobile. It has since recovered and has concentrating on building up its mobile business. But the company has also warned that teenagers are cooling on its service.Sanchez said that the “social messaging” services like WhatsApp, WeChat and Snapchat were attracting a younger audience. In China the services have even been linked to bank accounts and can be used to make purchases at stores and restaurants including McDonalds.
  • 450m - number of people using the service each month70% - proportion of those users active on a given day
Pedro Gonçalves

STUDY: Facebook Users Ignore Brands' Content - AllFacebook - 0 views

  • Kentico found that 68 percent of respondents “never” or “hardly ever” pay attention to brands’ posts on Facebook, Twitter, and Instagram, yet only 5 percent of that group unliked or unfollowed brands on those social networks.
  • Of those who like brands on Facebook, 39 percent did so in order to receive special offers, while 12 percent did so due to recommendations from friends, and just 8 percent were seeking more information. The most common reasons for unliking or unfollowing brands were uninteresting posts (32 percent) and too many posts (28 percent).
  • While our latest Digital Experience Survey may be bad news to some, it only reinforces our notion that the social media efforts of a company need to be measured by community engagement, rather than likes or follows. Equally critical is content that is compelling and personalized whenever possible to maintain the interest of people who may have become somewhat impervious to the constant bombardment of various marketing messages today.
Pedro Gonçalves

Advertisers can now target Facebook ads by recency of activity - 0 views

  • Facebook has created a new way for businesses and developers to target ads to users who have taken an action on Facebook or in an app within a more specific time range. Using the “action spec” targeting capability, which allows advertisers to reach users by the actions they take in Open Graph apps and on Facebook directly, an advertiser could designate a time range shorter than 14 days
  • a local business might want to reach users who checked into their store within the past week. A developer might want to target users who installed their app in the past three days. A page owner might want to retarget users who viewed one of their page tabs the day before.
  • Action spec targeting is still a beta feature limited to advertisers working with Preferred Marketing Developers
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  • the feature offers developers unique opportunities to reach users who have taken specific in-app actions, including in their competitor’s apps. It also gives brands ways to segment and target their fans by the actions they take on their page or a competitor’s page.
  • Action spec targeting is also interesting in that advertisers can define a “negative action spec,” meaning users who have not taken a particular action. For example, a developer could reach users who have played a game, but not made an in-app purchase in the last 10 days. Advertisers can also reach friends of users who have taken a particular action.
Pedro Gonçalves

Cost Per Like: A Subjective Valuation of Your Facebook Fans - 0 views

  • Earlier this month, Facebook unveiled a new metric for evaluating advertising campaigns on Facebook, called "cost per action" (CPA). Now, advertisers can pay not just for impressions or click-throughs, but for specific actions they want consumers to perform once they've seen an ad — including becoming a fan of a Page. For example, an advertiser could specify it is willing to pay $2.00 for a "Like" — that is, for a new fan on its company or product Page — and only pay when the Page gets a new fan. Other actions include Offer claims and clicks on links to third-party sites.
  • a fan is worth an average of $174 to a company. But as the chart below shows, the value of a fan can differ widely across companies:
  • "Marketers should define the value of a fan based on how it impacts the key criteria that determines the success or failure of their business," says Kalehoff. Specifically, marketers should measure the spending habits of fans versus non-fans, to see if fans are more likely to make a purchase, make purchases at great amounts and/or purchase repeatedly. Advocacy — the probability of a customer recommending a product to others, and the probability of that recommendation to affect sales — is another key metric. Another area that is more difficult to measure is brand affinity — that is, the emotional draw that a customer feels towards a brand because of the relationship that develops between brands and fans over Facebook. If positive brand affinity tends to be a powerful sales indicator on other channels, it may be worth cultivating on Facebook, too.
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  • Once a company has determined how much a certain target prospect worth, it needs to decide the amount of money it wants to spend to acquire and continue to communicate with that fan. "[Marketers] really need to bring it down to a cost equation," says Kalehoff. "No one else can say what a fan is worth except the brand itself, and then it has to decide what to spend to acquire fans, and what it costs to communicate with them once a day or week to remind them to buy throughout the year."
  • A luxury fashion brand's fanbase, for instance, might be made up a small percentage of actual buyers and a greater number of aspirational consumers who will never purchase any goods from the company. Likewise, a T-shirt company may have some fans that will only ever purchase one T-shirt, while other fans may purchase repeatedly over months and years. Thus, it's important to target the consumers most likely to purchase, and to measure the behavior of fan groups over a long time period of time to get a better picture of their lifetime value.
  • acquiring a fan is just one part of the cost equation. Once a fan has been acquired, companies need to calculate the costs of developing compelling content to keep that fan coming back. Once these costs have been measured, it's then important for a company to see if fan acquisition is the most efficient way to achieve its goal, versus, say, paying for click-throughs to third-party sites. "You might see 1% of your homepage click-throughs end up converting, while 20% of people who watch a tutorial on your Facebook page end up converting,"
  • Don't acquire for the sake of acquiring — use metrics to support your Facebook strategy.
Pedro Gonçalves

Coming Soon To Facebook: Video Ads | Fast Company | Business + Innovation - 0 views

  • According to Joyus founder and ex-Googler Sukhinder Singh Cassidy, people are five times as likely to buy something from a video ad than from a picture on an e-commerce site, and buy five times as often.
  • The Facebook videos will run silently until the user chooses to activate the sound, which will relaunch the ad from the beginning. How long before Facebook offers an ad-free newsfeed to users--at a price?
Pedro Gonçalves

Facebook Insider Offers A Hint For Brands Looking To Increase Reach - 0 views

  • the typical page had reach of 26%  prior to the Sept. 20, meaning that, on average, 26% of a page's subscribers would see messages posted on the page. That reach has dropped to 19.5% since Sept. 20.
  • In short, according to the Facebook source, if brands are seeing less engagement and reach on their Facebook pages, it’s because they’re not creating engaging content. “If a brand is continually putting up low-quality content that no one is engaging with, that content is going to be optimized out of the Newsfeed,” the source said. 
  • Facebook measures the quality of content through engagement: number of likes, clicks, shares and comments. Typically, a post’s reach is between 15% and 20%.
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  • Facebook charges brands less to promote content with high engagement rates than it does for sub-par content. “Content that doesn’t get any play and is optimized out of Newsfeeds is more expensive to promote to more people,” he said. “That’s good for [people] because they are seeing relevant content, and it’s good for brands because we’re encouraging them to create engaging content.”
Pedro Gonçalves

Facebook launches Graph Search to aid users and take on Google | Technology | guardian.... - 0 views

  • an example a search for a spicy meal in San Francisco. A search for "restaurants liked by my friends from India" revealed a long list. Narrowing that to "Indian restaurants liked by my friends from India" yielded another list. Then he searched for restaurants in San Francisco liked by Culinary Institute of America graduates.
  • In cases where Graph Search comes up blank – which is likely to be a frequent occurrence in its infancy – the service defaults to the web search engine Bing, which is run by Google's rival Microsoft.
  • "I want to invite friends over for Game of Thrones," he said, "but who among my friends likes Games of Thrones? Graph Search tells me."
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  • Graph Search also enables the user to search, for instance, for "photos of my friends taken in national parks" or "photos of my friends taken before 1990".
  • Tom Stocky, another Google import, showed what appeared to be a market researchers' dream tool: the new feature allows users to ask, for instance, what TV shows are most liked by doctors (Grey's Anatomy, House, The Doctors), or software engineers (Big Bang Theory).
  • A search for music liked by those who like Mitt Romney revealed Johnny Cash. Obama-likers liked Michael Jackson.
  • Brian Blau, who tracks social media for the tech research firm Gartner, said the service offered a brand new way for users to experience Facebook. Confined to Facebook's eco-system, the service was not an immediate threat to Google but would gradually increase in importance, he said. "In the future, you know Facebook will figure out how to monetize this. It's going to change the way people think about search."
Pedro Gonçalves

A scientific guide to posting tweets, Facebook posts, emails and blog posts at the best... - 0 views

  • In terms of specific days and times to post on Facebook, here are some of the stats I found: Engagement rates are 18% higher on Thursdays and Fridays. I love the way this was explained in Buddy Media’s study: as they put it, “the less people want to be at work, the more they are on Facebook!”
  • Another study found that engagement was 32% higher on weekends, so the end of the week is definitely a good rough guide to start experimenting with.
  • The best time of day to post on Facebook is debatable, with stats ranging from 1pm to get the most shares, to 3pm to get more clicks, to the broader suggestion of anytime between 9am and 7pm. It seems that this generally points to early afternoon being a solid time to post, and anytime after dinner and before work being a long shot.
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  • Twitter engagement for brands is 17% higher on weekends.
  • weekdays provide 14% more engagement than weekends, so this is definitely one you’ll want to test on your audience.
  • retweets have been shown to be highest around 5pm.
  • For click-throughs, the best times seem to be around noon and 6pm.
  • Twitter did an interesting study of these users and found that they are 181% more likely to be on Twitter during their commute.
  • They’re also 119% more likely to use Twitter during school or work hours.
  • 10pm–6am: This is the dead zone, when hardly any emails get opened. 6am–10am: Consumer-based marketing emails are best sent early in the morning. 10am-noon: Most people are working, and probably won’t open your email. Noon–2pm: News and magazine updates are popular during lunch breaks. 2–3pm: After lunch lots of people buckle down and ignore their inbox. 3–5pm: Property and financial-related offers are best sent in the early afternoon. 5–7pm: Holiday promotions & B2B promotions get opened mostly in the early evening. 7–10pm: Consumer promotions are popular again after dinner.
  •  23.63% of emails are opened within an hour of being received, this is something we definitely want to get right.
  • For more general emails, open rates, click-through rates and abuse reports were all found to be highest during early mornings and on weekends.
  • In a different study by MailChimp open rates were shown to be noticeably lower on weekends.
  • open rates increased after 12pm, and were highest between 2pm and 5pm.
  • A GetResponse study backed this up by showing that open rates drop off slightly, and click-through rates drop significantly on weekends. GetResponse found that Thursday is the best day for both open rates and click-throughs.
  • 70% of users say they read blogs in the morning More men read blogs at night than women Mondays are the highest traffic days for an average blog 11am is usually the highest traffic hour for an average blog Comments are usually highest on Saturdays and around 9am on most days Blogs that post more than once per day have a higher chance of inbound links and more unique views
Pedro Gonçalves

STUDY: Emotions Are Contagious Via Facebook, Especially When Positive - AllFacebook - 0 views

  • according to a study of more than 100 million anonymous U.S. Facebook users and more than 1 billion of their posts — conducted by Facebook and researchers at the University of California San Diego and Yale University — your happiness might spread to your Facebook friends. The Wall Street Journal reported that the study found that emotions expressed in status updates tended to be contagious, but upbeat emotions were more likely to affect friends’ moods than negative emotions were.
Pedro Gonçalves

Should You Be Ditching A Ton Of Your Facebook Fans? Here's Why Burger King Did Just Tha... - 0 views

  • Back in April, the fast feeder was re-launching its Facebook page and in an effort to get a fresh start, offered all of the followers of its previous page a free Big Mac to not join the new page (giving away up to 1,000 Big Macs). The rationale: the brand had low engagement and a lot of fans whose activity consisted of making negative cracks and asking for discounts. In the wake of the stunt, about two-thirds, or 28,000, of its Facebook fans took up the offer, leaving just 8,000 fans on the new page.
  • Burger King Scandinavia marketing director Sven Hars stands by the decision to prioritize quality over quantity. "This campaign gave us the opportunity to get rid of all the fans that just liked us because of freebies," says Hars. "We stopped focusing on how many likes we had, and put time and resources into finding out what to talk about and how to engage our fans."
Pedro Gonçalves

Behind Facebook's Campaign to Delete False Likes - 0 views

  • thousands of so-called virtual assistants - essentially freelance social marketers - who typically offer clients 1,000 likes for about $25. 
  • "One thing all of these virtual assistants have in common is a large number of fake profiles that they use,” he said. “The average virtual assistant I've seen who does Facebook marketing has at least five Facebook accounts.”
  • Such deals have proven irresistible to marketers. “Business owners jump on the chance" to get hundreds of likes, said Jayme Pretzloff, online marketing director for Minneapolis-based Wixon Jewelers, "but they don't realize the repercussions of doing this. Facebook has already cracked down on this by changing its Newsfeed rankings based on engagement." Companies' strong engagement with their fans will appear more often in their fans' feeds, he adds.
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  • eliminating likes at all is perilous because they are essential to attracting advertiser dollars. “It's not in Facebook's best interest to proactively solve this problem," Corson-Knowles said. "Facebook's revenue is directly proportionate to the number of page views the site gets, and banning 1 percent of users who are deemed bots will cost the company a lot of missed ad impressions." 
Pedro Gonçalves

Why Boomers, Millennials Like Facebook Pages - AllFacebook - 0 views

  • 52 percent of boomers will like brands in exchange for offers, compared with 42 percent of millennials. Both groups had trouble remembering all of the brands they had liked — 63 percent of millennials and 60 percent of boomers. Like doesn’t necessarily lead to love, as just 16 percent of millennials and 36 percent of boomers said they truly “liked” brands they have liked on the social network. The opinions of friends remain important, as 68 percent of millennials and 52 percent of boomers said they turn to information about brands from friends.
  • While there’s no disputing the fact that Facebook provides a valuable channel for brands to engage with their fans, the value of a like is diluted if the people liking them won’t remember who they are tomorrow. That’s why it’s vital for marketers to understand the driving factors behind online behaviors so that they can convert fans into loyal, interested, and paying customers.
Pedro Gonçalves

A New Survey Reveals Which Social Media Brands People Are Most Attached To | Co.Create ... - 0 views

  • To which social media brands do consumers feel the most attachment? Facebook ranked number one in a Brand Dependence Social Media Survey conducted by UTA Brand Studio
  • And we're not talking about "liking," apparently. To clarify, attachment, which is at the core of Brand Dependence research methodology, refers to the degree to which consumers believe a brand is like themselves and the degree to which thoughts and feelings about a brand come to mind,
  • Facebook was followed by Instagram, then YouTube, Pinterest and Reddit in the February 2014 survey of 2,006 U.S. adults aged 18 and up.
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  • How about Twitter? It’s surprising to see the popular social media platform didn't make the top five.
  • 59% of the respondents said they used Twitter, helping it score well in the area of intensity, which measures Brand Dependence amongst people who currently use a product or service. But Twitter didn’t fare as well in the prominence ratings, which take stock of how effortlessly and easily thoughts and feelings about a brand come to mind. Twitter also scored lower on more conventional brand measures such as likability, according to Vincent, and qualitative data revealed that people had a hard time relating to the brand because they didn’t fully understand how to use Twitter.
  • YouTube performed extremely well in the survey, with strong Brand Dependence scores in the areas of brand-self connection and prominence. Competitor Vimeo didn’t do so hot--in fact, only 16% of those surveyed had used the video-sharing destination.
  • Breaking it down by age without respect to gender, Instagram was the top social media outlet for those under 25, with Facebook coming in second and Pinterest third; Facebook, Instagram and Pinterest were the top three destinations for people 24-44; and those over 45 liked Facebook best, followed by Instagram and Foursquare.
  • Looking to the future, the social media brands that show the most potential in the eyes of survey respondents overall are Reddit, Tumblr, Snapchat and Vine. Vincent reports they all scored highly on various Brand Dependence measures, and he says their shared challenge going forward will be getting more people to sample what they have to offer.
Pedro Gonçalves

Gartner Finds Corporate Websites Still A Higher Digital Marketing Priority For U.S. Mar... - 0 views

  • According to a new poll of U.S. marketers conducted by Gartner, corporate websites are ranked as the top digital activity for marketing “success” — beating marketing on social networks such as Facebook, Twitter and LinkedIn. Social media marketing, however, ranked as the next most important activity, equal in importance to online advertising.
  • The survey, conducted in November and December of 2012, polled a relatively small sample of 250+ marketers from U.S.-based companies with more than $500 million in annual revenue
  • Design, development and maintenance of the corporate website was cited by 45% of survey respondents as contributing to marketing success, with marketing on social networks such as Facebook, LinkedIn and Twitter cited by 43%. Digital/online advertising was also cited by 43%
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  • The survey asked respondents to rank different marketing activities first, second and third in importance, collating all three preferences to get the overall percentage. On first place preference, corporate websites came out joint top with online advertising, cited by 18% apiece as the most important activity. Social media slumped in importance on this measure — cited by just six per cent of respondents as the most important activity (and second only to the company blog):
  • The results indicate that corporate websites still have a key role to play when it comes to marketing a company’s offerings, despite the big role also played by social media. It’s also notable that mobile marketing is still relatively low down the priorities list, with an aggregated percentage of 24%. It’s still far better than the poor unloved (and doubtless rarely updated) company blog, though, with just 6%.
  • Corporate websites perhaps have a key reputational role to play in the marketing mix, supplementing and underpining social media marketing spending — by providing reassurance of a brand’s professionalism where a Facebook page can provide evidence of user engagement/approval (or otherwise).
  • The top priorities for increased budgets in 2013 are commerce experiences, social and mobile marketing, and content creation and management
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